Sony Ericsson Xperia Arc S Forum

Support How to disable pattern screen lock

HI,
i have updated my phone to android v.4.
Now I set pattern screen lock when I was trying to find new features. But I can't disable it .When I enter screen lock in security from setting I can't choose the first and the second item because They are disable with this tag below them "disabled by administrator,encryption policy or credential storage".
What should I do?
sorry for my bad english
Thanks

 

Related:

#1 hno2005, Jul 2, 2012
setting--security--clear credentials. Enjoy :)
 
#2 nhuii, Jul 30, 2012
Totally working!!!! After clear credentials, need to go back to the option of screen lock to disable it. Thank you so much
 
#3 katungskeyo, Nov 18, 2012
This helped me with my gs3. Thanks. :)
 
#4 juliacorpuz, Jan 8, 2013
Thank you! I searched forever and was constantly finding overly difficult and involved answers.

I appreciate your help! :D
 
#5 Penilayne, Apr 3, 2013
Absolute star. ...Thanks big time
 
#6 dream5695, Jun 3, 2013
My screen is cracked on my S3 but I have a pattern lock so I cannot remove my contacts from my phone using my computer.

Does anybody know any way or software that removes pattern locks from galaxy S3 without any visual screen?

Please let me know. I need help :(
 
#7 fedetics, Aug 11, 2013
I'm not familiar with the S3, but with the Sony handsets you can run a repair using PC Companion with the phone powered off (though this would delete the phone data), I assume Samsung have something similar.
 
#8 Sam-SonyXperia, Aug 19, 2013
I've been searching all over to disable pattern lock.Thanks to you, it's working now. Thanks!!!
 
#9 boltmom, Feb 8, 2014
This doesn't work for me. :-( any other ideas?
 
#10 majamun, Dec 14, 2014
This doesn't work for me.
any other ideas?
xperia e1 dual
 
#11 mrki, Dec 23, 2014
Thank you!! I spent over an hour trying to figure this out....it worked for my s5.
 
#12 Amygrox, Aug 13, 2015
When I select "clear credentials", it doesn't open or do anything. Any other suggestions?
 
#13 Anut, Aug 17, 2015