Motorola Moto E (2nd Gen) Forum

Root Moto e root problem: stuck on warning screen

Hi. Rooting is new to me so please be gentle. I have the Moto e 2nd Gen LTE 4G. I was following this video:
and thought I was doing well but came unstuck after completing the 'unlock'.
I then followed this page:
Flashing the SuperSU zip went OK. "Wipe cache/Dalvik" went OK. However, "Reboot System" has left me on the 'WARNING BOOTLOADER UNLOCKED" screen. It's now been 45 minutes. Surely that's too long? If so, can you tell me the cause and cure?

Update: The only usable screen I can get is TWRP. I've transferred 3 zip files onto the phones' storage – logo, squid-kernel and SuperSU. TWRP gave me 'success' messages for flashing the latter two but 'logo' failed. A pity, as that's the one that's supposed to remove the 'warning bootloader unlocked' screen.

I just can't find a way to get the phone to a screen where I can check the installed apps etc etc. Any help offered would be really appreciated.


#1 pooksahib, Oct 5, 2016
Hi, sorry you are having this trouble. Let me see if I can call someone in. @Jfalls63

If you can get into TWRP that is a good sign. Hang on.
#2 Bg260, Oct 5, 2016
Hi Bg260. Bad news – things are worse. Inside my 'Minimal ADB and Fastboot' folder, I also have the extracted files from '' and 'XT1524_RETEUALL_MOTOE2(4G-LTE)' (stock firmware).

I then executed these commands (with a view to flashing stock firmware):

mfastboot devices
mfastboot erase boot boot.img
mfastboot erase recovery recovery.img
mfastboot erase system system.img_sparsechunk.0
mfastboot erase system system.img_sparsechunk.1
mfastboot erase system system.img_sparsechunk.2
mfastboot erase modem NON-HLOS.bin
mfastboot erase fsg fsg.mbn

mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
mfastboot flash modem NON-HLOS.bin
mfastboot flash fsg fsg.mbn
mfastboot reboot system

Most went fine but a couple of commands gave me a 'not enough memory' message. At the end of it, nothing on the phone had changed. However, selecting 'Recovery' no longer takes me to TWRP. Instead, I get a picture of the android on his back with a red exclamation mark triangle over his guts. Doesn't look good...
#3 pooksahib, Oct 5, 2016
Can you get into fastboot?
#4 Bg260, Oct 5, 2016
You may want to try a official TWRP release instead of the one in the XDA link.

If you made a stock backup with TWRP before you flashed anything, you could try restoring the backup.
If fastboot mode and TWRP are the only things you can boot into, you can use fastboot to flash the stock firmware or TWRP to flash a custom ROM from here.
#5 Jfalls63, Oct 5, 2016
At the screen with the Android on his back, press and hold power and tap the volume up and see if it takes you to the recovery screen.

Good info for Motorola owners
#6 Jfalls63, Oct 5, 2016
These are the latest mfastboot commands I could find.
mfastboot flash partition gpt.bin
mfastboot flash bootloader bootloader.img
mfastboot flash boot boot.img
mfastboot flash logo logo.bin
mfastboot flash recovery recovery.img
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
mfastboot flash system system.img_sparsechunk.3
mfastboot flash system system.img_sparsechunk.4
mfastboot flash system system.img_sparsechunk.5
mfastboot flash system system.img_sparsechunk.6
mfastboot flash system system.img_sparsechunk.7
mfastboot flash system system.img_sparsechunk.8
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash bluetooth BTFM.bin
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
mfastboot erase customize
mfastboot oem fb_mode_clear
mfastboot reboot

Some of the commands you may not need depending on what is in you firmware download.
#7 Jfalls63, Oct 5, 2016 Last edited: Oct 19, 2016
I'm on a screen not seen before. I'm being given the option of 'reboot system now', 'apply update from SD card (I have no card)', 'apply update from adb', 'wipe data/factory reset', 'wipe cache partition', reboot to bootloader', 'power down' or 'view recovery logs'.
Foot of screen (in yellow) says 'qe 0/0'. What to do?
#8 pooksahib, Oct 5, 2016
That is the stock recovery.
Try Wipe Cache partition first then reboot.
#9 Jfalls63, Oct 5, 2016
Thanks. So far so good. 'Reboot system now' or 'reboot to bootloader'? I suspect 'system' but best to be sure...
#10 pooksahib, Oct 5, 2016
Reboot System. Hopefully it will get you to a working system.
#11 Jfalls63, Oct 5, 2016
Just a second after choosing 'reboot system' I'm back in the screen where you have all those options in the pale green box (barcodes, BP tools etc). A reboot can't have been that quick, can it? Choosing 'Recovery' still gives me the dead android/red triangle.
#12 pooksahib, Oct 5, 2016 Last edited: Oct 5, 2016
Do you have a option to Start?
I can't remember what options are available and they are different on my XPE.
#13 Jfalls63, Oct 5, 2016
Yes (in the screen with barcodes/BP tools etc). (Is that what's known as fastboot?) Choosing 'start' showed me the 'warning bootloader unlocked' screen for a few seconds and then back to the screen where I chose 'start' in the first place. Seems I'm in a loop. Some other options in this screen are Restart Bootloader or Factory Mode.
#14 pooksahib, Oct 5, 2016
Out of curiosity. Were you on v5.0.2 when you started this adventure?
#15 Bg260, Oct 5, 2016
I think you will either have to try flashing the stock firmware again in fastboot or flash TWRP recovery image then a custom rom in TWRP.

Does the firmware download you have contain a XML or service file?
#16 Jfalls63, Oct 5, 2016
Bg260 - I couldn't say.
Jfalls63 - among others, flashfile.xml and servicefile.xml and recovery.img.
#17 pooksahib, Oct 5, 2016
Good. You can try RSDLITE.
Post 3 has download for version 6.2.4
RSD Lite is a automated flash tool for Motorola devices and you use either of the XML files.
#18 Jfalls63, Oct 5, 2016
Busy at work but I'll try to answer questions as quickly as possible
#19 Jfalls63, Oct 5, 2016
Thanks. I now have RSDLite6.2.4.msi. But - and I'm sorry - could you tell me exactly what to do with it?
IGNORE, think I have it sussed. Tried to flash both xml files - both failed.
#20 pooksahib, Oct 5, 2016 Last edited: Oct 5, 2016
Also on your firmware, make sure that you have the latest released version. Sometimes trying to downgrade to a early version causes problems.
#21 Jfalls63, Oct 5, 2016
Open RSDlite and connect phone to pc in fastboot mode and see if your device is detected. If yes, choose file and see if you can locate one of the XML files and hit start.
#22 Jfalls63, Oct 5, 2016
Thanks but see above. Firmware I'm trying is "XT1524_RETEUALL_MOTOE2(4G-LTE)_5.0.2_LXI22.50-13_cid7_subsidy-DEFAULT_CFC.xml". Best way/place to find latest version?
#23 pooksahib, Oct 5, 2016
Actually, I don't think RSDLite IS seeing my phone (I just saw the word 'connected' but no actual phone details are shown). How to fix this? rsd.jpg
#25 pooksahib, Oct 5, 2016