Huawei Y6 Pro Forum

Phone Losing Contact Details

Repeatedly, phone 'loses' contact details even though they are saved. I enter the contact, then very soon after another message comes in with just the phone number and no name or other contact details.
Suggestions welcome. Thanks.
 

Related:

#1 Stephen Austin, Sep 13, 2017
Does your messenger app have access to your contacts?
 
#2 Leon Marco, Sep 18, 2017
Its may be software problem..once update your mobile..
 
#3 wenso martin, Sep 18, 2017
Thank you for your replies. Yes the messenger does have access to contacts, an everything is updated.
 
#4 Stephen Austin, Sep 19, 2017 at 9:50 PM